System is an ordered construct, where the source of order is law. What differentiates natural and human systems is that nature follows immutable laws of universe while the laws governing human systems are mutable.
Governance of natural system is still not fully understood as the immutability that we intuitively feel to be in place is put in doubt by discovery of layered nature of nature that allows different laws to govern different layers. At quantum level nature fails to be completely deterministic allowing some amount of random lawless behaviour.
As far as we understand the universe at this point, natural systems have dynamism emerging from these minor quirks. We are allowed a handle over it as this behaviour at least follows probabilistic maths making our reality reasonably predictable but not boringly repetitive.
When a system is in operation, even the law-based interactions cause the system to change, which in turn changes the state of the system, making it a cumulative process with chaos building up over time. A natural system is not provided with any mechanism to alter its governing laws to reduce this chaos. So, all natural systems, due to their lack of self-corrective ability, end in chaos.
Interestingly, the same universe also evolved self-awareness; and we, humans claim to be on top of this awareness pyramid. This unique feature provides an edge to human-generated systems (such as a nation) as, at least theoretically, they can learn and self-correct instead of travel down the chaotic path of self-destruction.
This correcting mechanism needs feedback, an upstream travel of information to the source of governing laws. Thus, transfer of information, i.e. communication between parts of the system, holds the real key to success of any system.
It is communication that has allowed species like us to succeed beyond all others. We, humans, are the greatest organizers earth has ever seen and we constantly move up in scale of building organizations by improving our communication and feedback capabilities.
With modern technology dramatically improving our communication ability, ideally, humanity should be heading towards building bigger and better organizations. Unfortunately, this appears to be not the case for us in India. The same communication channel that should be improving functioning of our nation as a system is now undermining its efficiency.
The increase in chaos is not due to lack of information transfer. It is a product of bad prioritization of information. The nation is talking more than ever before, but it is talking of issues that are not relevant. This means that a huge amount of feedback is traveling up towards the corrective mechanism, but of non-issues.
We are becoming a nation that wants to deliberate intensely over an actor’s wife’s opinion but we are not interested in multi-drug resistance TB that needs immediate action from our governance. The same tool that could have been incredibly contributing to correcting systemic problems is now creating unnecessary problems that make us run like a headless chicken.
We need to understand that our nation is a massive system that we all are a part of. It is the product of our cumulative opinion that forms nation’s opinion and agenda. What each one of us chooses to focus on matters as it has potential to snowball into an issue that may drive the nation into a mess.
What needs to get viral over social media is not the superficial but the real. As a nation, we have a lot of room for improvement in dimensions other than what we are discussing, but the whipped frenzy is drowning real feedback.
It is clear that, if we fail to restructure feedback priorities, we are a nation heading towards chaos.